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Guidance

WHY DON’T YOUR CANDLES SMELL AS STRONGLY AS SOME OTHERS I BUY?

Simply put, our candles are scented with 100% essential oils.  Most candles currently available contain some type of synthetic fragrances which throw a stronger scent.  Essential oils have a more delicate fragrance throw by virtue of their clean properties.  

ARE YOUR CANDLES SAFE TO USE? 

Yes. They are made from 100% vegetable based EcoSoya wax which is clean burning and stable.  Our wicks are lead free and made from cotton and our products are scented with 100% essential oils and free of synthetics.  Many candles currently available use paraffin (petroleum product) or para-soy (petroleum product) which may emit harmful toxins into the environment when they are burned.  

WHAT IS THE BEST WAY TO BURN APOTHENIE CANDLES? 

The initial burn is the most important as our candles have a memory!  When first lit, please allow to burn for enough time to create a FULL melt pool over the top of the candle.  This allows the candle to have an imprint for the next burn.  If you do not burn a FULL melt pool the first time, there is a risk of tunnelling.  Always remember to make sure the flame is fully extinguished and always trim to 1cm in length before relighting.  Never burn for longer than 3 hours.  

WHAT CAN I DO WITH THE JAR WHEN THE CANDLE IS FINISHED? 

We offer a refill service through our website.  If you are not interested in a refill, there are many things you can do with our jars.  They make great plant holders, pen holders and can even be used as a drinking glass.  

ARE IMPERFECTIONS TO BE EXPECTED?

As our candles are prepared in small batches and handpoured they are all individually created.  We do our very best to control the curing process, however, sometimes while the wax is cooling it can pull slightly away from the jar.  This is called a “wet spot” and will not affect the quality or the burn of our candles.  That said, if while burning you discover any other imperfections or holes that affect the enjoyment we ask that you please let us know!  Sometimes things happen we do not anticipate and we want to bring you a quality product every time.